At WP Sanjeet, we specialize in providing digital products and services such as software, templates, online courses, and technical support. Since our offerings are entirely digital, we do not ship any physical items. This means you can access your purchase instantly after successful payment, without waiting for shipping or delivery.
1. Nature of Our Products
We offer a variety of digital goods and services, including:
- Website themes and templates
- Plugins and software tools
- Online training courses
- Technical support packages
- Other downloadable or access-based products
All these items are electronically delivered through secure methods.
2. Delivery Process
- Instant Access: Once your payment is confirmed, you will receive immediate access to your purchased product(s) via email or through your WP Sanjeet account dashboard.
- Email Confirmation: A confirmation email containing download links or access credentials will be sent to your registered email address.
- Membership/Course Access: If you purchase a course or subscription-based product, your login credentials will be activated instantly, and you can start learning right away.
- Technical Support: If your purchase includes technical support, our team will connect with you via email or other agreed communication channels within the specified time.
3. Delivery Timeframe
- Digital Downloads: Delivered immediately after successful payment.
- Course Access: Granted instantly after payment confirmation.
- Custom Services: If your order includes custom technical support or service, delivery timelines will be communicated directly via email.
4. No Physical Shipping
Since all our products are digital in nature, there are no shipping charges or delivery delays associated with our offerings.
5. Non-Delivery Issues
If you do not receive your purchased product within 1 hour after payment confirmation:
- Check your spam/junk folder in case the email was filtered.
- Ensure that you provided the correct email address during checkout.
- If the issue persists, contact our support team at info@wpsanjeet.com with your payment details, and we will resend the product access link promptly.
6. Refund & Replacement
As per our Refund Policy, refunds for digital products are handled under specific conditions. If there is a technical issue preventing access to the purchased item, our team will work to resolve it or provide a suitable replacement.
Contact Us
For any queries regarding your order or delivery process, you can reach us at:
Email: info@wpsanjeet.com